---
title: "Unmatched Employees"
description: "Pave allows the ability to verify with employees are not matched to bands and match the unmatched employees to the proper band."
canonical_url: "https://support.pave.com/articles/unmatched-employees-g9OY1y764c"
md_url: "https://support.pave.com/articles/unmatched-employees-g9OY1y764c.md"
---
# Unmatched Employees

Pave allows the ability to verify with employees are not matched to bands and match the unmatched employees to the proper band.

**\*Employee distribution on bands and viewing unmatched employees is not currently supported in merit cycle band sets\***

### Understanding unmatched employees

This unmatched employee modal will help you understand which employees are not matching to bands. There are several ways an employee might not match to a band. These are:

-   Employee not matched to a job
-   Employee not matched to a pay zone
-   Employee matched to a job and pay zone but not a band

### Matching employees to jobs

**\*If Company Job Match column is empty,** **the employee is not matching to a job in the Jobs tab, likely because the employee’s HRIS matchers do not match to a job’s HRIS matchers\***

![CleanShot 2024-10-15 at 06.46.36@2x.png](https://support.pave.com/api/attachments.redirect?id=39579bd2-61bc-4950-91b8-0b80f6627764)

1.  Navigate to the Jobs Manager
2.  Click the job that requires matching and resolve any errors in the jobs pop out that populates.

![CleanShot 2024-10-15 at 06.38.26@2x.png](https://support.pave.com/api/attachments.redirect?id=9ff11154-7f87-4a29-86d3-6e52f133b9b5)

**\*If no job is present in the Job Manager, create a new job with that HRIS matcher information.** [**Read more on how to add jobs using the Job Manager**](/articles/e57fa65e-4ba8-4108-a748-b8664f7523e5)**\***

### Matching employees to a pay zone

**\*If Pay Zone Match column is empty,** **the employee is not matching to a pay zone in the Jobs Manager, most likely due to a missing location.** [**Read more about managing your Pay Zones**](/articles/16d96a35-12ec-4d84-870f-bfdf4bb4bc83)**\***

1.  Navigate to the Jobs Manager
2.  Click **Pay Zones**
3.  Click **Edit** in the Pay Zones pop out.

![CleanShot 2024-10-15 at 06.39.49@2x.png](https://support.pave.com/api/attachments.redirect?id=45c70852-40ed-426d-9a33-f23851d7c66e)

![CleanShot 2024-10-15 at 06.40.40@2x.png](https://support.pave.com/api/attachments.redirect?id=86214d99-f349-4098-aa5e-dbd2c2ae564a)

      4. Edit the existing Pay Zone matcher rules to include the employee’s city/metro/country. Update the integration data so the employee data matches the pay zone rules, or create a new pay zone with those rules.

### Matching employees to a band

**\*If the employee is matching to a job and pay zone** **in the Company Job Match & Pay Zone Match columns, then there is no band present in the band set with that job and pay zone combination. Use the band set alerts to create a new band for this job and pay zone\***

1.  Navigate to Market Pricing
2.  Click the band set your are editing
3.  Click the **Band Sets Alert** create a new band for this job and pay zone

![CleanShot 2024-10-15 at 06.41.51@2x.png](https://support.pave.com/api/attachments.redirect?id=ed018764-d234-497b-b4f8-2560cf43d950)