# Connect Culture Amp

Culture Amp is a performance management integration that syncs performance review data to Pave, including performance cycles, employee ratings, and review details.

## Before you connect

* You must be an **admin** in Culture Amp.
* Pave must be listed as a partner under **Compensation Integrations** in your Culture Amp account.
* Each performance cycle you want to sync must include a performance question with submitted ratings. Cycles without a performance question will not produce review data.
* Performance scores must be finalized and submitted before they appear in Pave. Reviews that are still in progress or have been edited but not resubmitted are excluded.

## Connect Culture Amp to Pave


1. Log in to Culture Amp. Make sure you are logged in as an admin.
2. Go to **Settings > Integrations**.
3. Under **Compensation Integrations**, select **Pave**.
4. Click **Generate new credential**. Copy the **Client ID** and **Client Secret**.
5. In Pave, go to **Connections** and find Culture Amp.
6. Paste the **Client ID** and **Client Secret** into the form.
7. Click **Submit**. Pave verifies the credentials by connecting to Culture Amp.
8. Go to **Connections** and verify Culture Amp shows as connected.

## Troubleshooting

**Connection fails when submitting credentials** The Client ID or Client Secret may be incorrect. Return to Culture Amp, generate a new credential, and try again. Make sure you copy the full values without extra spaces.

**No data appears after connecting** Performance scores must be finalized and submitted in Culture Amp before they sync to Pave. If reviews are still in progress or in a draft state, they will not appear. Check that your performance cycles have completed reviews with submitted ratings.

**Some employees are missing from synced data** Pave only includes employees who have an email address, a rating value, and a completed manager review. Employees missing any of these are excluded from the sync.

## After you connect

* Pave syncs performance data from Culture Amp approximately once per hour.
* Pave pulls performance cycles from the last two years. Older cycles are not included.

## Fields that sync

Custom mappings may apply to your account.

* Cycle name
* Cycle state (open or closed)
* Date cycle was created, date cycle was last updated
* Employee email, name, and ID
* Rating label (text description of the rating)
* Rating value (numeric score)
* Date review was processed

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