Overview
If you haven't created an account with Pave yet, create an account before trying to log in.
To view an offer letter as a candidate or your total rewards as an employee, you’ll need to log into Pave.
To access Pave's Admin portal, where you can set up integrations, manage merit cycle compensation changes or generate visual offer letters, you'll also need to log in to Pave.
If you get an error or a blank screen when attempting to log in, ensure the email address you are using to log in is:
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The primary email address your company has for you (if you are a recruiter, it should be the same email you use in your ATS; if you are an employee, it should be the same email you would use to log into your payroll/HR system), and
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Is the same email address you used when creating an account.
Using Google (SSO)
If the email address you signed up for Pave with is a Google account (or Google hosted account), you can use the Sign in with Google option. You may be prompted to confirm your identity via Google.
You can use the Sign in with Google option regardless of whether you created an account via the Sign in with Google option, or the email and password option, so long as the account is hosted by Google.
Using Email + Password
If you created an account with an email + password, you can use that email and password to log in.
You cannot use the email + password option if you created an account via Google Authentication; you must use the Sign in with Google option if you created your account using Google.
Using Okta
If your company is using Okta then you will need to log in to Pave via the Pave tile in your Okta instance. Upon clicking the Pave tile you will be redirected to Pave where you will be automatically logged in.
At this time, Okta SSO is only available to customers subscribed to our Workflows package. If you receive an error message, please reach out to your internal IT/Okta admin and/or Pave support here.
Password Reset
If you are using the Email + Password option to log in and you forgot your password, click the Forgot Password link and enter the email address you used to create your account. An email verification will be sent to that email address from support@pave.com, which will ask you to reset your password. You can then use that new password to log in. If you do not receive an email within 1 minute, check your spam folder.
If you are using the Sign in with Google option, you will need to reset your Google password.