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  1. Pave Support
  2. Visual Offer Letter & Total Rewards
  3. FAQs

FAQs

  • Can you provide a proof of income document?
  • Can I get a more detailed breakdown of the medical benefits shown in my Visual Offer Letter?
  • Is there a way to get an official document that includes the total breakdown of my compensation?
  • I'm a new hire and I don't see my equity when I log into Pave. Why?
  • How can I view my original stock offer letter?
  • Can you update my share prices to display the correct value?
  • Where can I see my payroll deductions?
  • Where can I see my payslip?
  • Is there a way to show my options in statement format?
  • Where can I find the Official Offer of Employment with Compensation, Terms of Employment, and Employee Agreement associated with my account?
  • Where did my Visual Offer Letter go? I tried viewing it again after accepting the offer, but I can't figure out where to find it.
  • What is vesting? What actions do I need to take if my shares have been vested?
  • How can I obtain a copy of my stock option records including grant, vesting, and exercise dates?
  • Can I download or print my offer letter?
  • How can I complete our Greenhouse integration if "API credential management" is not in my Greenhouse menu?
  • How do I confirm that an offer was sent?
  • I have a question about my pay and/or benefits. Can you help?
  • How can I download the compensation data in my Total Rewards portal?
  • Where can I find my reward letter?
  • Why can't I view my own Total Rewards portal?
  • How do I create an offer in Pave?
  • What fields do I need to fill out to send a Visual Offer Letter?
  • What is shown in my Total Rewards Portal?
  • Why can’t I see the offer letter for my candidate? 
  • Can I get an offer approved using Pave?
  • Why can't I see my equity in the Total Rewards portal?
  • Where does Pave get my compensation information from?
  • How does Pave determine the value of my benefits?
  • How does the equity slider work?
  • When I adjust my equity slider why does the graph not show the same valuation for the next 4 years?
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