Visual Offer Letters with Greenhouse

If the Greenhouse integration with Pave is turned on, offers created in Greenhouse will be sent to Pave. You will be able to view the Greenhouse-generated offer if you log into the Pave portal using the same email address associated with your Greenhouse account. To see the offer, navigate to the menu on the left side of the page, and select Offers. If you do not see Offers, reach out to your Pave Administrator to confirm your permissions.

Follow these steps to create Pave-compatible Greenhouse offers:

Create the Candidate: To create a Visual Offer Letter in your ATS, log into the ATS and navigate to the candidate who should receive the offer. The candidate profile must have these fields completed before sending a Visual Offer Letter through Pave:

Create the Offer: Move the candidate to the “Offer” stage and select “Manage Offer”. Select “Create Offer” and complete the information associated with the Offer. These fields are required:

If using value (gross or net) please work with your onboarding team to define exact Equity calculations.

[Optional]: We offer customizations to accommodate for more complex candidate operations.

Recruiter - field type: User. If specified as a custom field on the offer, we will use this to override the recruiter associated with the candidate.

More details on ATS-based offers here.

Offers will be generated in Pave when the offer is “saved” in your ATS. If you use the ATS approval feature then the offer must be approved before it appears in Pave. 

*If an offer created in Greenhouse has the same email address of an offer that is already in Pave, it will overwrite and update the offer in Pave with the new details from Greenhouse (regardless of if the offer was originally created in Pave or ATS).

Note: At this time, we only support creating Visual Offer Letters from Pave, Greenhouse and Lever. Pave plans to enable Visual Offer Letter creation with other Applicant Tracking Systems over time.

To identify whether an offer was generated in Greenhouse, look for the green Greenhouse icon associated with the candidate/offer. Offers generated in Greenhouse need to be edited directly in Greenhouse and will appear on the offer in the Pave portal. This includes changing the recruiter for the offer. 

Generally, the email address associated with the offer should not be edited. Editing a candidate’s email address will require that the candidate create a new Pave account with an updated email address.

Greenhouse-powered Visual Offer Letters will be deleted from Pave in any of the following scenarios:

• The candidate is marked as “Candidate Declined” or “Mark Candidate as Hired”
• The offer is rejected
• The candidate is deleted

Offers generated from Greenhouse cannot be removed from within the Pave portal.